Services

Flexible support—from fractional DMO retainers to focused projects and crew training—built around the realities of your fleet, your harbors, and your crews.

Services

Fractional maritime leadership, focused projects, and training support for passenger-vessel fleets.

Flagship offering

Fractional Director of Marine Operations

For operators who need a Director-level partner, but not a full-time headcount.

  • Regular remote check-ins with ownership and management
  • Policy, SOP, and Safety Management System development
  • Drill calendars and crew training pathways
  • Performance, documentation, and inspection readiness reviews

Core compliance & documentation

Build or untangle the paperwork backbone that keeps your fleet operating with confidence.

  • COI preparation and pre-inspection walkthroughs
  • Checklists, logs, and forms tailored to your vessels
  • Casualty & incident reporting workflows
  • Drill tracking and training documentation systems
Coast Guard team conducting an inspection on deck

Drydock & shipyard support

Planning and oversight for bottom work, repairs, refits, and upgrades—focused on long-term operability.

  • Scope review, yard selection, and bid comparison support
  • Owner’s representative during yard period
  • Post-yard trials and documentation

New service & route startup

From idea to underway: route design, operational profiles, and safe manning for new services.

  • Feasibility and risk considerations for proposed routes
  • Operational procedures and watchstanding guidance
  • Opening day readiness review

Workforce & leadership development

Growing the next generation of captains and deck officers while retaining the crews you already trust.

  • Captain pipeline and mate development strategies
  • Mentoring for new wheelhouse staff
  • Bridge resource management and communication practices

Red Cross certification & onboard training

Coordinated First Aid/CPR/AED training that aligns with your vessel operations and safety program.

  • Red Cross certification planning for crew
  • Integration with drills and emergency procedures
  • Guest-facing incident response considerations

Learn more about Red Cross certification support →

Detailed service pages

Explore specific ways TPWC can support your fleet. Each page includes example scopes and typical engagement models.

Passenger ferry departing a harbor

Who TPWC works with

Operators large enough to feel the growing pains—but small enough that the senior team still wears multiple hats.

  • Harbor tour and dining cruise operators
  • Local and regional ferry services
  • Expedition and small-ship operators
  • Private charter and events vessels

If you run passenger vessels and want more structure, fewer surprises, and a healthier safety culture, TPWC is designed for you.